James holds an MA in Organizational Leadership and brings over 30 years of experience in youth and family services, from direct care to senior leadership.
He is the author of The Busy Manager’s Guide to Trauma-Informed Leadership and a recipient of the NSDTA Career Achievement Award and the ACYCP President’s Award.
He has served on international boards, including the Association of Children’s Residential and Community Services (ACRC), and is an associate member of the California Alliance for Child and Family Services.